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ALL SALES POLICY
Due to the sanitary nature of hair and beauty products, ALL SALES ARE FINAL.
We do not offer refunds on:
• Opened products
• Worn hair
• Sale or discounted items
• Clearance items
SALE ITEMS ARE NON-REFUNDABLE AND NON-EXCHANGEABLE.
DAMAGED OR INCORRECT ORDERS
If you receive a damaged, defective, or incorrect item, you must contact us within 48 hours of delivery.
Failure to report issues within 48 hours may result in denial of your claim.
• Customized wigs
• Colored or chemically altered hair
• Gift cards
Please include:
• Your order number
• Clear photos of the issue
• Packaging photos
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